Khutjo Maria Satekge

Hi, I'm Khutjo Satekge

SQL & Data-Focused IT Professional | Cloud Enthusiast | Problem Solver

Experienced in fintech and analytics projects, passionate about delivering data-driven solutions, improving processes, and advancing my skills in cloud technologies.

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About Me

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Hi there! Glad to see you here 👋

I am an IT professional with strong foundations in networking, databases, and programming (SQL, Java, Power BI). Experienced in fintech and analytics projects with Discovery Bank and M&D Investment Firm, I am passionate about delivering data-driven solutions, improving processes, and advancing my skills in cloud technologies.

Education

2017 – 2019

National Diploma in IT (Communication Networks)

Mangosuthu University of Technology

2020 – 2021

Java Program

Mecer Inter-Ed

Experience

Jan 2025 – June 2025

Tier 1 Support – SMG Hub, Centurion

  • Responded to user requests via phone, email, and chat, logging and tracking tickets in the helpdesk system.
  • Performed basic troubleshooting for common issues (password resets, software errors, connectivity problems).
  • Provided device/software support, assisting with hardware setup and approved applications.
  • Documented troubleshooting steps and escalated unresolved issues to Tier 2/3 support.
Aug 2022 – Jan 2024

Intern – Mercer Inter-Ed

(Contracted to Discovery Bank Ltd & M&D Investment Firm via DeARX Services)

  • Developed and maintained core banking applications in Java, Spring Boot, Hibernate.
  • Improved backend efficiency by removing redundant calls and enhancing caching.
  • Led unit testing initiatives and enforced code quality through reviews.
  • Designed optimized DB schemas and SQL queries to support automation.
  • Managed ETL processes in Pentaho, enhancing data integrity across systems.
  • Integrated platforms via RESTful APIs and standardized formats.
Jan 2021 – Nov 2021

Store Assistant (IT & Customer Support) – PostLink POSANDITSYS

  • Provided technical support for hardware/software issues.
  • Handled parcel bookings and POS systems.
  • Managed print services, maintained customer satisfaction.
  • Resolved customer queries effectively and efficiently.
Mar 2020 – June 2020

Trainee – Go Four IT

  • Installed and configured network/system software for office environments.
  • Supported SharePoint docs and LAN/WAN troubleshooting.
  • Maintained accurate records of faults and resolutions.
  • Supported software/hardware installs, troubleshooting, and system testing.
  • Documented processes and ensured proper ticket resolution.
  • Provided remote and on-site support to end-users.

Skills

Programming & Development

SQL (intermediate), Java (foundational), Python (exposure), Power BI (reporting automation)

Database Management

Query design, data validation, reconciliation, schema optimization, ETL documentation

Data Analysis & Reporting

SQL queries, dataset preparation, financial, compliance, and investment reporting

Data Visualization

Power BI dashboards, Excel reports, data storytelling, dashboard automation

Data Management

Data cleaning, transformation, migration, validation for reporting accuracy

Testing & QA

Functional testing, defect logging, regression checks, data accuracy validation

Cloud Platforms & Big Data

AWS Athena (exposure), Azure SQL, Microsoft Azure Data Fundamentals (DP-900 in progress)

Information Security & Governance

ITIL practices, compliance, data governance, risk awareness

Collaboration Tools

Jira, Confluence, ServiceNow, Microsoft 365 (Excel, Outlook, Teams, SharePoint)

My Badges/Certificates

Badge 1 Badge 2 Badge 3 Badge 4

Projects

Banking App Backend

Optimized database schemas, SQL queries, and REST APIs for Discovery Bank during internship.

ETL Process Automation

Developed ETL processes with Pentaho to improve data integrity and reporting accuracy.

Portfolio Website

This very site — designed to showcase my skills, background, and achievements!

Contact Me